How we work

Mustek Bitumen's Core Values represent who we are and provide, without question, the standard of behavior by which we conduct business. These values are the heart, soul, and character of Mustek. Our Code embodies the vision of our founder, and encompasses the values that have been and will continue to be vital to the future success of the Company. Our Core Values represent how we treat each other, how we deal with our customers, how we respond to our stakeholders, and how we hold each other and ourselves accountable. This is the legacy we will leave for generations to come.

The following eight ethical Core Values represent the cornerstone of our Code of Conduct. While achieving these high standards may be difficult to attain, we nonetheless aspire to live our lives and conduct our business with:

• Being truthful, accurate and straightforward.
• Being candid and non-deceptive in communication and conduct.

• Maintaining consistency between our beliefs and behavior – walking our talk!
• Having the courage to contend boldly for that which is right, and reject firmly that which is wrong.

• Endeavoring to be reasonable, open-minded, impartial, even-handed, and non-discriminatory in all our dealings.
• Genuinely partnering and actively collaborating within and outside the Company.
• Maintaining, without deviation, an attitude of sincerity, tolerance, consideration, and assistance towards others, regardless of position.

• Accepting responsibility for our own actions or inactions, and for those whom we supervise.
• Taking prompt, constructive steps to correct mistakes or defects.
• Promoting teamwork by holding each other accountable - rejecting behaviors inconsistent with this Code of Conduct.

Consideration of Others
• Practicing the principles of the Golden Rule.
• Respecting the dignity, rights, safety, and personal property of others.
• Being open to the ideas and opinions of others.
• Exercising patience and remaining positive under all circumstances.
• Assuring that those whom we supervise are not put in compromising situations.

Pursuit of Excellence
• Consistently applying diligence, perseverance, attention to detail, and good work habits, to ensure quality projects, products and excellent customer service.
• Building capabilities through continuous learning, coaching, mentoring and teaching.
• Never accepting complacency or indifference.
• Remaining flexible and open to possibilities.

• Only making realistic commitments and follow-through on the commitments we make.
• Being prompt and responsive in business dealings within and outside the company.

• Complying with all governmental laws, rules and regulations.
• Showing consideration for the safety and welfare of everyone, including our natural environment.
• Responding to the impact our work has on the natural environment by consistently evaluating and improving our efforts so that our projects and processes work in harmony with the environment.
• Cultivating an organization that actively encourages us to be the best of who we are and continuously strives to make a difference in our communities and the world.